Bank of the West was chosen as one of the winners of the Javelin Online Banking Leader awards for financial institutions (FIs) that distinguished themselves from the competition by providing the outstanding online banking experiences for their customers.
Bank of the West recently transformed its online banking platform with a major upgrade and redesign creating a simple and easy-to-use experience for its personal and small business customers. The entire infrastructure of Bank of the West’s online banking platform was overhauled from front-end to back-end to ensure a customer-focused site that delivered a consistent experience across desktop and tablet.
Bank of the West, which scored high on innovation and personalisation, provides services that are most relevant to its customers helping them stay on top of their finances by:
- Finding Key Account Information and Services in One Place
- Making Secure Payments and Transfers
- Customizing Payment Labels
- Using Personal Money Management Tools
Bank of the West offers a range of industry-leading digital banking services such as its mobile app that enables photo check deposit and photo bill pay (« Scan to Pay »). Bank of the West will also be a participating bank in Zelle, which will enable real-time person-to-person (P2P) payments.
